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ATIOSYS
Digital Video Recorder Warranty
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| Terms and Conditions |
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ATIO System Inc. (“Manufacturer”)
warrants its digital video recorder products to
be free from defect in materials and workmanship
for limited period of time under normal use and
service from the date upon receipt.
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| Warranty Terms: |
| 1. |
Manufacturer will
replace any merchandise proved to be defective
in material or workmanship for a period
of 30 days from original date upon receipt.
(DOA) |
| 2. |
Within the warranty,
manufacturer will repair or replace at its
option, free of charge for parts and labor,
any product proven to be defective in materials
or workmanship under normal use and service. |
| 3. |
NTF (No Trouble
Found) will be charged. |
| 4. |
Manufacturer warrants
its product to be free from defect for 12
months unless stated as following.
Exclusion of damage caused by
| i. |
outside natural
occurrences, such as lightning, power
surges or the like |
| ii. |
improper installation,
expansion, modification, maintenance,
or adding any non-approved parts/components |
| iii. |
improper use
and / or human error |
| iiii. |
inadequate packaging |
| iiiii. |
viruses |
|
| 5. |
Manufacturer expects
its partners to examine shipped merchandise
received and send back any items that are
defective. |
| Return /
Exchange Procedure: |
| 1. |
Make sure
the system is under warranty |
| 2. |
Complete
the RMA form |
| 3. |
Contact your
sales representative to obtain the
RMA number |
| 4. |
Include the
copy of invoice and RMA form into the
package |
| 5. |
State the RMA
number on the mailing label |
| 6. |
Freight prepaid
to ATIO System, Inc. Taipei, Taiwan |
This warranty only covers
products originally purchased from manufacturer.
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